Custom Training Program: Initial Setup
Personalized training built for your goals, your equipment, and your life.
What to Expect
Start with a 90-minute virtual assessment where we’ll talk about your goals, training experience, available equipment, and how your body moves. From there, I’ll create a customized 12-week training program designed specifically for you. Your program includes exercise videos and instructions, WhatsApp support for questions, a check-in around the halfway point, and minor adjustments as needed along the way. The goal is simple: a program that works for your body, your goals, and your life.
Policies
Cancellation & Rescheduling Scheduled assessments and check-ins may be rescheduled with more than 24 hours’ notice. Appointments cancelled or rescheduled with less than 24 hours’ notice, or missed without notice, will be considered used. Where the appointment is included as part of a Custom Training Program package, a $75 rebooking fee will apply if you wish to reschedule the missed appointment. Program Terms Custom Training Programs and support services are valid for the timeframe outlined in the service or plan purchased. Included appointments, support, and other services must be used within that timeframe and do not carry forward unless otherwise specified. WhatsApp Support & Program Adjustments WhatsApp support is intended for questions related to your current training program. Minor modifications may be made when needed to help you continue with your program. Significant changes to your goals, circumstances, equipment, or training needs may require a reassessment or new custom program. WhatsApp messages will be responded to within normal business hours and are not intended for urgent or emergency concerns. Refunds & Transfers Custom Training Programs, renewals, and ongoing support payments are non-refundable. Because programs and recommendations are created specifically for each client, Custom Training Programs are non-transferable once the assessment or program development process has begun. Recurring Support Plans Ongoing Support is billed monthly until cancelled. Cancellation prevents future renewals and does not provide a refund or prorated refund for the current billing period. Access to included support continues until the end of the current paid billing period. Client Requirements Clients must complete all required health questionnaires, liability waivers, and intake forms before beginning a Custom Training Program. Recommendations are based on the information provided, and clients are responsible for keeping Cue Fitness & Pilates informed of any relevant changes that may affect their training.